The Rate Rebate Scheme replaces
the rates element of Housing Benefit. The scheme is administered by the
Department of Finance, and is available for tenants of working age who are
entitled to Universal Credit.
The Rate Rebate Scheme applies
only to working-age tenants.
Eligibility to claim:
You must be entitled to Universal Credit.
You or your landlord must be liable for payment of rates to Land & Property Services (LPS).
You must occupy the property as your home.
Those eligible to claim will not be entitled to Housing Benefit for rates or Low Income Rate Relief.*
Who is not eligible?
People who are not entitled to Universal Credit.
Pensioners remain on Housing Benefit and/or Low Income Rate Relief.
People living in supported accommodation or temporary accommodation provided in relation to
homelessness will remain on Housing Benefit and/or Low Income Rate Relief.*
Preparation for Applying for a Rate Rebate
Once you receive
notification on your Universal Credit journal that you are entitled to UC you
should immediately make a claim for a Rate Rebate. If you don't do this
within three months you may lose some of your Rate Rebate award. The Rate
Rebate application process is a digital-only application. If you do not have
access to the internet, you could consider accessing the internet via a local
Libraries NI Tel 0345
You will also need:
your full address and postcode;
your National Insurance number;
your date of birth;
an email address;
Tenancy Reference. If you are not sure what this is, contact your Housing Officer at Radius.
details of your current weekly rates charge; if you are not sure what this is, contact your Housing Officer.
details of the income you are receiving.
Completing the Online Application
You will need to use your email address to register for a Rate Rebate account online at:
You will be prompted to create a password. Please make a note of
this password, as you will need it each time you want to access the online
account to view your claim.
A verification email
will be sent to you, and once you are registered you will be invited to
complete the online application.
During the application process, you will be prompted to select Radius Housing Association from a drop
What should I do after my claim has been assessed?
criteria are used to assess Universal Credit/Rate Rebate claims, there is not
an automatic entitlement to Rate Rebate if you receive Universal Credit.
Contact your Housing Officer immediately to confirm that your claim has been processed and it has
Check the amount of Rate Rebate you receive towards your rates.
Confirm with your Housing Officer if the full
rates charge is being covered. If the Rate Rebate payment is less than the
full rates charge, or there are arrears on your account, you will need to
make an agreement to pay any remaining amount due.
You must notify LPS of any changes relevant to your claim immediately, by logging onto your online
account. Failure to notify a change of circumstance may result in an overpayment which will need to be
repaid. Information on changes that need to be reported can be found at:
We use necessary cookies to make our site work. We'd also like to set optional analytics cookies to help us improve it. We won't set optional cookies unless you enable them. Using this tool will set a cookie on your device to remember your preferences.
For more detailed information about the cookies we use, see our Cookies page
Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.
We'd like to set Google Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our 'Cookies page'.