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Tenant Engagement Strategy 

Radius seeks to maximise opportunities to ensure that our tenants are at the heart of everything we do.

We recognise that good tenant engagement can bring benefits not only to our tenants but also to our organisation. Tenant engagement ensures that we develop policies and services that meet the needs and aspirations of our tenants, creating genuine opportunities for them to influence decisions and increase levels of satisfaction.

When tenants know that they can genuinely make a difference, influence decisions and feel listened to, they feel valued and more willing to be involved. This in turn leads to better working relationships between staff and tenants, helping to promote positive two-way communication and respect between Radius and tenants. 

Benefits of Tenant Engagement

Tenant engagement is a way for Radius and our tenants to share information, ideas and work together to improve our services. Benefits include: 

  • Influencing decisions that affect your housing services
  • Promoting better communication between tenants and staff
  • Developing your skills and knowledge of the services you can expect to receive
  • Meeting new people and sharing ideas
  • Increasing satisfaction levels within your home and community 

Community Investment Strategy 

Radius's Community Investment Strategy recognises that with over 13,000 households, Radius is well positioned to effect positive community change that goes beyond the development and maintenance of buildings. Strategic community investment results in the creation of more sustainable and self-reliant communities, which will have a positive impact both on Radius and the communities we serve.   

The strategy invests in the areas below: 

  • Employment & Education 
  • Financial & Digital Inclusion 
  • Health & Wellbeing 
  • Community Empowerment

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