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A Guide for New Tenants

Guidance is available for all new tenants of Radius Housing on a range of different matters relating your tenancy.

New Tenants

Pet Owners Agreement

All tenants are required to complete an “Application for a Pet” and “Responsible Pet Owner Agreement” before approval to allow a pet to be kept in Radius property will be given.

New Tenants

Universal Credit

Universal Credit is a new welfare payment for working-age people, aged 18 to state pension age, who are on low income or are out of work.

New Tenants

Direct Debit Mandate

You can set up a Direct Debit to pay automatically when your rent is due. To set up a Direct Debit contact our office on 0330 123 0888 or send a completed Direct Debate Mandate to your local Radius Office.

New Tenants

Rent Rebate Advive

Under welfare reform a Rate Rebate Scheme administered by the Department of Finance replaced the rates element of Housing Benefit. Tenants of working age who are entitled to Universal Credit can apply for Rate Rebate.

New Tenants

Radius Lettable Standard

Radius is committed to ensuring that all properties are let to an acceptable standard

New Tenants